How We Stack Up
We've done the research so you don't have to. Here's an honest look at where Ledger1CRM excels compared to Pipeliner CRM.
Why Teams Make the Switch
Every week, we help teams migrate from Pipeliner CRM. Here are the three reasons they tell us most often.
AI That Actually Works
Forget "AI-powered" labels slapped on basic automation. Ledger1CRM's agents handle real work—qualifying leads, scheduling meetings, and answering support tickets—without constant babysitting.
Pricing That Makes Sense
Tired of surprise invoices every time you add a user? We charge a flat rate per organization—add as many team members, contacts, and deals as you need without watching the meter.
Built for Modern Teams
Legacy CRMs carry decades of technical debt. Ledger1CRM was built from scratch with modern APIs, real-time sync, and integrations that just work—no consultants required.
Switch Without the Stress
We know migration is the biggest barrier to switching CRMs. That's why we've invested heavily in making it painless. Our team handles the technical heavy lifting while you keep running your business.
Most teams complete their migration in under two weeks, including data transfer, workflow recreation, and team training. You'll run both systems in parallel until you're 100% confident in the switch.
Discovery Call
We map your current setup—pipelines, automations, and integrations—so nothing gets missed.
Data Migration
Export from your current CRM, normalize the data, and import with field-level mapping.
Workflow Setup
Recreate your pipelines and automation triggers, often improving them in the process.
Integration & Training
Connect your email, calendar, and tools. Train your team on the new system.
Parallel Run
Use both systems side-by-side until you're confident everything works.
Go Live
Cut over to Ledger1CRM and decommission your old system.
Works With Your Stack
Your CRM should connect to the tools you already use—not force you to change everything. Ledger1CRM integrates with the platforms your team relies on every day.
Email & Calendar
- Gmail
- Outlook 365
- Google Calendar
- iCal
Communications
- Twilio Voice
- SMS
- Slack
Documents
- Google Drive
- Dropbox
- DocuSign
- Adobe Sign
Marketing
- HubSpot Forms
- Meta Lead Ads
- Google Ads
Data
- Snowflake
- BigQuery
- S3
- CSV
Enterprise-Grade Security
Your customer data is your most valuable asset. We protect it with the same rigor as the world's largest enterprises.
Global Compliance
Whether you're serving customers in Europe, North America, or Asia-Pacific, Ledger1CRM helps you stay compliant with local data protection regulations.
Security Controls
From SSO to field-level permissions, we give you granular control over who can access what—without making security a bottleneck.
- SSO with SAML and OIDC support
- Role-based access control (RBAC)
- Encryption at rest and in transit
- API keys with scoped tokens
One Price. Everything Included.
No per-seat fees. No surprise charges for AI features. No nickel-and-diming on integrations. You get the full platform for one predictable price.
Unlimited users • Unlimited contacts • All AI features
Included
- All CRM modules
- AI agents (sales, support, scheduling)
- Dashboards and analytics
- Open API access
Optional Add-ons
- Premium support SLA
- Dedicated region hosting
- Professional services
Support That Has Your Back
Every customer gets real support from real humans—not chatbots that make you repeat yourself. Choose the level that fits your needs.
Standard Support
Business hours coverage with 24-48 hour response times. Full access to our knowledge base, video tutorials, and community forums. Perfect for teams who are comfortable self-serving most questions.
Premium Support
24/7 coverage with 1-4 hour response times. Your dedicated Customer Success Manager conducts quarterly business reviews and proactive optimization sessions. Ideal for teams where CRM uptime is business-critical.
Common Questions
Switching CRMs is a big decision. Here are the answers to questions we hear most often from teams considering the move.
How long does migration take?
Most teams complete their migration in 1-2 weeks. Our migration specialists handle the heavy lifting—exporting your data, mapping fields, and ensuring nothing gets lost in translation. You'll run both systems in parallel until you're confident everything works perfectly.
Do you offer self-hosting?
Ledger1CRM is a cloud-native SaaS platform. This means you get automatic updates, enterprise-grade security, and 99.9% uptime without managing infrastructure. For organizations with specific compliance requirements, we offer dedicated region hosting.
Is there an API?
Absolutely. Our REST API and Webhooks let you connect Ledger1CRM to virtually any system in your stack. Every integration uses scoped tokens with configurable rate limits, giving you security without sacrificing flexibility.
How does AI train on our data?
Your data stays yours. Our AI learns from your organization's patterns and signals, but we never mix data across tenants. Each AI agent adapts specifically to your business, improving over time based on your unique workflows and customer interactions.